Send us your order reference number, sizing questions, or logistical concerns. The APRIVINI team reviews messages throughout regular operating days, responding directly to your inbox with clear solutions and prompt updates.
Quick assistance guide
Review our standard operating answers regarding garment fit, courier tracking, and order adjustments to find quick solutions before submitting your note.
Fit and drape
Dispatch updates
Address adjustments
Our garments follow relaxed architectural cuts with generous ease. We encourage reviewing detailed measurement specifications on each product page or messaging us with your shoulder and chest measurements for tailored fit recommendations.
All orders are fulfilled within one to three business days from confirmation. Once parcels transfer to courier transit, an active tracking link is automatically dispatched to your email address for immediate route monitoring.
Delivery destinations can be updated prior to parcel packing. If an amendment is required, notify us immediately with your order reference so our dispatch team can intercept the parcel before courier collection.